Our Shipping Policy
As for the moment we only provide shipping to Malaysia only.Postage Charges & Fee
JUARA charges Only RM 10 per purchase for single consignee for Peninsular Malaysia and RM 40 for East Malaysia (Sabah and Sarawak). JUARA will then bear for the balance of the shipping fee and 35% petrol and surcharge of the shipping fee by the government.Free Delivery
We also provide free delivery to below terms.
- West Malaysia - Purchase more than RM650 (*Exclude GST) in single order.
- East Malaysia - Purchase more than RM700 (*Exclude GST) in single order.
Your parcel will be delivery using Skynet.Self-Collect
for further details.Delivery time
All orders will be shipped during working days and hours. (Monday - Friday, except Malaysia Public Holidays) It will take 1-3 working days.
For the free shipping offer that JUARA provides, will be subject to specific terms and conditions and will be changed from time to time as necessory. Free shipping will be offered only to the initial shipment of an order. If the initial shipment is not received and a re-shipment is required, re-shipment fee will be required in such cases. Reasons for shipment being unable to receive may include but not limited to, wrong recipient information and/or address provided during checkout (which will appear in the order confirmation email), recipient unable to pick up the package from local postal service. Exemptions of re-shipment fee may be granted for situations such as article being lost by the postal service, or the product is found to be defective when received.